Services / Admin support
Admin support that gets your nights back
Your inbox, calendar, data entry and paperwork handled by a trained VA who works your hours. You get back to the jobs that actually pay.
What your VA can do
The admin you keep putting off until 10pm
Your VA learns how you like things done, then just gets on with it.
01
Inbox management
Emails sorted, junk cleared, replies drafted and the urgent stuff flagged so nothing slips through.
02
Calendar and scheduling
Jobs, meetings and reminders booked in, and shuffled around when the day changes.
03
Data entry
Job details, client records and spreadsheets kept up to date in whatever system you use.
04
Documents and forms
Quotes, letters, reports and templates formatted, saved and filed where you can find them.
05
Travel and bookings
Flights, accommodation and itineraries sorted for work trips and site visits.
06
Chasing people up
Paperwork chased, deliveries confirmed and the reminders you keep forgetting actually sent.
Who it suits
Good fit if you're doing admin after hours
If the paperwork only gets done once the kids are in bed, an admin VA is usually the first hire that makes a real difference. Ryan's first VA started on exactly this.
Trades and construction
Job sheets, compliance certificates, supplier orders and quotes kept moving while you're on the tools.
Compliance and certification
Document control, audit prep and client follow ups done properly and on time.
Professional services
Client onboarding, diary management and a CRM that's actually up to date.
How it works
From the first call to your VA's first day in a few weeks
1
We have a chat
We work out what to hand over, how many hours you need and which software your VA has to know.
2
We find the right people
Skills tests, an English check, reference checks and an interview. You meet the best two or three and pick.
3
We set them up
Your VA is logged into your systems with written processes before day one.
4
We stay involved
Regular check ins, and a free replacement if it's not working out in the first 90 days.
Admin support questions
What software can an admin VA use?
Most of our VAs already know Google Workspace and Microsoft 365, plus common job management and CRM tools. If you run something specific like ServiceM8, Tradify or simPRO, tell us on the call and we'll factor it into who we put forward.
How many hours will I need?
We work that out on the first call by going through what's on your plate and how long it's taking you now. You'll get a straight answer, not an upsell.
Can my VA answer the phone as well?
Yes. Plenty of admin VAs handle calls too. If phones are the main job, have a look at our customer service page.
Other things a VA can take on
Ready to hand over the admin?
Book a free 20 minute call. We'll go through what's eating your week and tell you straight whether a VA will fix it.